• 9-1-1 Addressing Frequently Asked Questions ▲

   

  Can the paper form be emailed?  Yes, the paper form can be returned to the 911 Addressing office by email (on form), in person, or by postal mail. Please provide all required information when requesting your address. 

  How long does it take to receive an address? Allow up to 5 business days but generally it takes less than 24 business hours to process an address request. Not common, but If road mapping is involved allow up to 4 weeks to complete the process.

  What is a Property ID and where do I find it? The property ID, also sometimes called the parcel ID or R# is available by searching the Burleson County Appraisal District website or reviewing your property tax statement. View this guide for steps: How to Find the Property ID for Your Address Request.pdf

  How do I find latitude/longitude coordinates? View this guide for steps on how to get your coordinates with Google Maps or Apple Maps: How to Find Coordinates for Your Address Request.pdf. 

  Are latitude/longitude coordinates the same as GPS coordinates? Yes, GPS coordinates are most commonly expressed as latitude and longitude.

  What is an aerial image? An aerial image is a satellite (overhead) image of the property. Most mapping services offer the ability to use satellite imagery to view the property. 

  What if there is not an established driveway? Burleson County assigns addresses based on the location of the driveway so if there is not an established driveway you may provide the proposed location of the driveway. Please note, after your address is assigned if you change the location of your driveway this may change the address.

  Why would I need a new 911 address if I’m just adding a barn, water well, or other structure on my property? Burleson County addresses by driveway and by structure. You may choose to use only one main address for mailing purposes, but separate addresses are needed for each structure.

  I requested an address but haven't received a response? Allow up to 5 business days but generally it takes less than 24 business hours to process an address request. If you still have not received a response please check you spam/junk folder with your email provider. You can also add burl_add@burlesoncounty.org to you email contacts to ensure you received email from this office.

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• Additional Frequently Asked Questions ▲

  How do I get a mailbox or set up mail delivery?
  
  If you recently requested a new address, you should have received an Address Notification Letter from the Burleson County 911 Addressing Office. Take this letter to the appropriate post office to establish mail delivery for your new address.
  
  If you do not have an Address Notification Letter, you may submit an online Address Verification Request or contact the Burleson County 911 Addressing Office to obtain an Address Verification Letter. In most cases, the post office will require this letter before establishing mail delivery.
  
  Address Verification Request

  The United States Postal Service determines mailbox locations and mail delivery. If you have questions about where your mailbox should be located or when mail delivery will begin, please contact your local post office.

  Mailboxes on state highways

   

  Why doesn’t my 911 address come up on Google Maps, Apples Maps, delivery services, or other services correctly?

  The primary purpose of Burleson County 911 Addressing is to assign a physical (9-1-1) address that helps Law Enforcement, Fire, and EMS locate your property during an emergency.
  
  Newly assigned addresses are submitted to the Brazos Valley Council of Governments (BVCOG) Regional 911 Program for validation and quality assurance. Once validated, the address information is provided to the Public Safety Answering Point (911 dispatch center) to support emergency response.
  
  Burleson County 911 Addressing does not provide address updates directly to Google Maps, Apple Maps, GPS manufacturers, or delivery companies. These organizations maintain their own mapping and address databases and update them on their own schedules using information from a variety of public and commercial sources.
  
  As a result, it may take weeks or even months before a newly assigned address appears correctly in mapping applications, navigation systems, and delivery services.
  
  If your address has been officially assigned by the Burleson County 911 Addressing Office, emergency responders will receive the correct location through the 911 system, even if consumer mapping applications have not yet been updated.

   

  What can I do to help correct my address on Google Maps, Apple Maps, FedEx, or other mapping services?
  
  After your 911 address has been assigned, you may notice that it does not appear correctly in some mapping applications or delivery services. Each company maintains its own address database and update schedule.
  
  Many mapping providers, navigation companies, and delivery services allow users to report missing or incorrect addresses through their websites or mobile apps. If your address is incorrect, use the map correction or feedback tool provided by that company to submit the correct address or map location.
  
  Please note that these companies do not verify corrections with the Burleson County 911 Addressing Office, and updates made by one company are generally not shared with other mapping or delivery services. You may need to submit corrections to each service you use.
  
  Additional information about commercial mapping providers and GPS technology is available at GPS.gov.

  Google Maps - Report a Problem

  Apple Maps on iPhone - Report a Problem

   

  Why did my address change?

  Although address changes are uncommon, the Burleson County 911 Addressing Coordinator may require an existing physical (9-1-1) address to be changed when necessary to maintain an accurate and consistent addressing system for emergency response.

  Reasons an address may need to change include, but are not limited to:

  • The address is out of sequence with neighboring addresses. Address numbers should progress in a logical sequence along the road.
  • The address is an odd number on the even side of the road, or an even number on the odd side of the road.
  • The property is accessed by a private drive that serves three or more addressed structures and requires individual addressing.
  • The road name or road number has changed.
  • Other address changes in the area require your address to be updated to maintain a consistent numbering sequence.
  • The primary driveway location has changed, resulting in a different address assignment.

  If your address has changed, the Burleson County 911 Addressing Office will provide notification and any additional information needed regarding the change.

  If my property is located in Burleson County why do I have a Rockdale or Milano address?

  The master street address guide (MSAG) is a data base of street names and address ranges within their associated postal communities. The MSAG is used to determine your address based on the road range and postal community at the point where your address is assigned.

  Postal community boundaries are set by the USPS. Burleson County has two areas where the county boundary does not define the postal community. These areas are located in the North West portion of the county and the postal communities are Rockdale and Milano. For these areas mail delivery will typically come from Rockdale or Milano.

  If you received your address from the Burleson County Addressing office your address is a Burleson County address. Burleson County Addressing cannot assign addresses outside of Burleson County.

  In addition, the MSAG helps define emergency service zones for 9-1-1 purposes.

  

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